Terms of Service

Terms of Service

As this is a small shop, I cannot give refunds unless I have made a mistake in creating your order. I will try my very best to make you happy with your purchase, so please contact me with any questions prior to making your purchase. We do  recommend buying samples before placing a full order.

If Customer is not satisfied with a product, it may be returned for replacement/exchange, or receive store credit. No Refunds will be issued after 7 business days after order has been placed. To properly cancel a order before it is shipped must be reported to us within 3 business so we can issue a full refund.

Shipping and insurance for authorized returns of goods for reason,  other than product defects, or damage during original shipment are the responsibility of the customer.

Please note samples are not returnable or refundable for any reason. Samples are made available as a service to assist customers in judging aromatic preferences before placing larger orders.

We accept credit cards through PayPal. After purchasing an item, please remember to click through to PayPal to complete the purchase. You do not need a PayPal account in order to use a credit card. Simply select the option to pay without an account.

 Shipping is USPS Priority Mail UPS to United States and Priority Mail Express.  EMS general post to EU, Canada and Israel. If you would like a faster shipping option please contact us so we can invoice you for the exact cost to ship your order.  All Order will be processed and shipped within 3-7 business days after order is placed. All cancelled orders must be requested within 3 business of purchase. Thank you
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